Corporate catering is judged differently from event catering. Nobody remembers a very good sandwich; everybody remembers lunch arriving twenty minutes into a session that cannot be moved. Timing is the product.
Start with the schedule, not the menu
Before you talk to a caterer, know three times: when the break starts, how long it runs, and the latest moment food can be set up without people watching it happen. Everything else follows from those.
Give a window, not a time
Ask for delivery inside a window rather than at a single moment. A window absorbs traffic; a fixed time turns any delay into a failure. Make sure the window closes comfortably before the break begins so setup is finished, not in progress.
Getting the headcount right
Office headcounts drift more than event headcounts - people join, travel plans change, a client is invited at the last minute.
- Collect numbers from a single source, not from several team leads
- Agree with the caterer when the final number is locked
- Ask what movement is possible after that point, and at what cost
- Confirm whether the count includes crew, speakers and vendors - it often should
Ask one question before you sign off: does this number include the people running the event? Speakers, AV crew and organisers eat too, and they are the ones most often left off.
Dietary cover is not optional at work
In an office, dietary requirements are not a nice-to-have - the person who cannot eat anything on the table is a colleague who will remember it. Collect requirements when you collect names, and pass them on in writing.
Cover the common cases by default
- Clearly separated vegetarian options, with their own serving utensils
- A Jain-friendly option where relevant to your team
- At least one substantial vegan dish - not just the salad
- Clear labelling on every dish, including a visible veg or non-veg marker
For a fuller treatment, see our guide to planning dietary-aware menus.
Menus that survive the format
Office lunch usually means people eat standing, or at a desk, or with a laptop open. That rules out more than people expect.
- Food that holds well for the length of the break, rather than needing to be served the moment it lands
- Dishes that can be eaten one-handed where guests will be standing
- Portioning that works for a queue - a room of 60 has to get through in the time you have
Think about what happens after
If the afternoon has serious work in it, a lighter menu genuinely helps. Discuss it openly with your caterer; a good one will have opinions.
The handover details that decide the day
Most corporate catering problems are logistics problems, not food problems. Confirm all of these in writing:
- The building address, and which entrance to use for deliveries
- Whether security needs names and vehicle numbers in advance
- Lift access, and whether a service lift must be booked
- Which room, on which floor
- Who signs for the delivery, with a phone number
- Whether tables and power are provided or the caterer brings their own
- Who clears afterwards, and where waste goes
Building access is the most common failure
A caterer stuck at reception without a pass is a caterer not setting up. If your building needs pre-registration, do it the day before and send the confirmation to the caterer directly.
Recurring catering is a different relationship
If you are catering weekly or monthly, you are not really booking events - you are choosing a supplier. Ask about a rotating menu so the team is not eating the same thing every week, agree a standing delivery window, and set a single point of contact on both sides.
Ready to organise your next one? Find caterers who handle corporate events in your city.
